Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks eighth in Forbes “World’s Best Employers”.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. 

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional responsibilities of your team, which involves overseeing team performance and deliverables. However, your role as a leader within our organization requires more than the management of resources and day-to-day operations. As a steward of the company, you are charged with the development and execution of your team’s strategic vision and plan and ensuring that your team’s actions align with the larger goals of the company and the IT Division.

As a Director, you will be responsible to develop strategy to create value from data using AI/ML and implement data products. You will also be leading a team of managers and should be well versed in managing consulting partners both onshore and offshore. You live to build teams and products that are high performing and drive change.

You and your team will work closely with the business and will require a curious and driven mindset to ensure that we are working on the highest value and priority work.You need to have a combination of analytical skills, problem solving and an extreme focus on value, outcomes, and best fit technologies to meet the business objectives. You should also have a track record of strong execution coupled with business-driven outcomes.

As a leader, you will inspire, engage the team, build strong relationships, and be accountable for developing and maintaining KPIs for business outcomes and ongoing communication to stakeholders. You will also strive for continuous improvement of process to ensure timely delivery of business priorities.

As the primary conduit between your employees and upper leadership, your role in communicating and modeling the values and guiding principles of our company culture is of vital importance. All members of IT Management should strive to consciously and consistently foster a culture of engagement, trust, and “open door” communication.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

●INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.

●ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances.

●MANAGING PERFORMANCE: Coaches and mentors’ employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability.

●COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.

●SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary.

●INCLUSION: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.

●COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy.

●Develops Strategic and implementation roadmaps around data products.

●Builds outcome-driven business value.

●Builds high performing teams.

●Builds partnerships with Industry experts and leaders.

●This is a full-time management/leadership position (45 hours per week).

REQUIRED

●Experience leading Data Science teams (10 Years).

●Experience working with Data Engineering teams (5 Years).

●Product management experience (5 Years).

●Partnership and Vendor Management.

●Agile development.

●Financial acumen.

●HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).

Recommended

●Masters in Computer Science, Informatics, Information Management or other quantitative discipline.

●Leading Software Development Teams.

●Design Thinking for problem solving.

●Lakehouse Architecture on Cloud.

●Familiarity with latest research in GenAI, LLM, LMM.

●Retail Industry knowledge or Customer centric work.

Required Documents

● Cover Letter

● Resume

California applicants, please click hereto review the Costco Applicant Privacy Notice.

Pay Range: $160,000 - $250,000, Bonus and Restricted Stock Unit (RSU) eligible 

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.